Mobility while staying connected are keys to success for you and your guests. While imperative for your guests to stay in touch with home & business; it's essential for you to improve your communications services' profitability.
And every edge in business counts. From seamless customer call handling to ensuring your campaign reaches the market first, from optimizing profitability to maximizing guests' perceived value in your communications services, and from increasing technology ROI to enhancing service quality; we have the solutions that make these goals possible.
FUNCTIONS AND BENEFITS
Enhanced Profitability
VoIP-ify your communications infrastructure to lower cost, increase guest value, and improve profitability. By sharing our vBUZZ VoIP network with you, our Converged Voice & Data solution routes your voice calls using least-cost routing technology to keep costs low and margins high. PSTN routing also available for higher quality.
Choice Of Medium
Our solution allows your guests and staff to communicate on the medium most convenient & comfortable for them: traditional desk phones, IP phones, and/or soft phones. (Video conferencing available soon).
Seamless Customer Handling
Designed & developed to enhance business communications & customer call handling, our Integrated Business Communication solution empowers your staff to step up its service quality. Presence Management informs enterprise users when a user is available or in a meeting. User-driven Call Management rules means calls would not be mishandled, & customers are routed accurately the first time.
Zero Cost & Lower Opex
Contact counterparts & associates at international locations is now free*, as all inter-office calls are routed over the Internet like any data packet; by our vBuzz VoIP network. Discuss all you want for as long as you want till the right solution is mapped. No more crying at your Inter-Office phone bills.
Teamwork, Collaboration, Productivity
By leveraging our domain knowledge in technology & hospitality; our Integrated Business Communications solution extends the business benefits of VoIP from the boardroom to housekeeping. Close integration with Microsoft Office applications and CRM systems enables your staff to initiate and manage calls efficiently, while allowing the frontline to communicate with the Backoffice on a common IP channel.